Gold for “iCARE”

Awarded at the Brandon Hall Group’s HCM Excellence Awards 2025

iCARE, a leadership development program designed for people managers in a service-led environment, was awarded Gold for Best Results of a Learning Program. The initiative focused on building core leadership capabilities that directly influence team engagement, ethical conduct, and performance enablement.

The program’s blended and application-driven design enabled participants to internalize key leadership behaviours and apply them consistently in their day-to-day roles. Observable shifts in team management practices, communication effectiveness, and coaching rigor demonstrated the program’s tangible impact – earning it top honours for delivering meaningful and measurable results.

iCARE: Leading with intent, enabling performance, driving results.

Focus: Leadership Impact | Behavioural Change | Performance Enablement