Best Development Program for Frontline Leaders

16th October 2025

Silver for “iCARE”
Awarded at the Brandon Hall Group’s HCM Excellence Awards 2025
iCARE, a leadership development program designed for branch manager in a customer-centric environment, was awarded Silver for Best Development Program for Frontline Leaders. The program focused on strengthening everyday leadership behaviors that drive team engagement, ethical conduct, and performance excellence.
Structured around real-world leadership scenarios, iCARE covered themes such as team onboarding, communication styles, coaching for retention, emotional intelligence, and performance reviews. Its blended and application-oriented approach enabled participants to translate learning into meaningful action on the ground—earning recognition for its relevance and impact.
iCARE: Leading with intent, enabling performance, driving results.
Focus: Frontline Leadership | Team Engagement | Applied Capability Building